Job: Medical Records

2460 E Germann Road, Suite 18 Chandler, AZ 85286
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Pay: $10 to $13/hour

Posted: 09/29/2015

Job Status: Full Time

Job Description

Option 1 Healthcare Solutions is the leading enteral nutrition provider in the Western United States. We combine outstanding patient care services, clinical excellence and a wide variety of complementary products to support our patients in their ongoing therapies and transition into the home environment. Our primary responsibilities are to our patients, their families and the healthcare providers who use our services, by meeting their needs exceptionally well with prompt and consistently outstanding service and continuity of care.

Position Responsibilities:

  • Operate telephone switchboard to answer, screen and forward calls; providing information, taking messages and forwarding calls to voicemail system
  • Greet persons entering organization, determine nature and purpose of visit and direct or escort them to specific destinations
  • Manage faxes as they come in; entering them into Brightree system and forwarding information to correct team
  • Creates new patient files for patients in all locations
  • Match patient delivery tickets with eligibility forms
  • Maintains all patient files; ensuring all delivery tickets, claims and patient paperwork are filed in the correct patient file
  • Mail any off-cycle deliveries that can go regular mail as directed by Distribution
  • Mail all Company correspondence; track all postage used via postage log
  • Perform administrative tasks as needed


  • Education or experience equivalent to a high school diploma is required
  • Previous Medical office, Medical insurance authorization and/or billing experience helpful
  • Medical Terminology knowledge preferred
  • Detail oriented, dependable and ability to multi-task


Option 1 is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

Because Option 1 believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes.

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