Job: Medical Collector

Option 1 Healthcare Solutions, an Epic Health Services company, is the leading enteral nutrition provider in the Western United States. We combine outstanding patient care services, clinical excellence and a wide variety of complementary products to support our patients in their ongoing therapies and transition into the home environment. Our primary responsibilities are to our patients, their families and the healthcare providers who use our services, by meeting their needs exceptionally well with prompt and consistently outstanding service and continuity of care.

Responsibilities:

• Research any overdue account balances; follow up with insurance carriers and patients on delinquent payments
• Review claims denied for payment and underpaid claims; verify payment adjustments with Supervisor
• Coordinate collection activities for delinquent accounts by preparing information for external collection agencies or attorneys
• Resolve discrepancies and prepare adjustments or refunds as necessary
• Initiate payments; resubmit bills as necessary
• Ensure all collection activity information is entered accurately into system; bring recurring issues to Supervisor’s attention
• Performs other related duties as directed by supervisor

Skills and Qualifications:

• Education or experience equivalent to a high school diploma is required
• At least one year related experience is preferred
• Strong organizational skills
• Computer literate – Word, Excel, Internet
• Ability to work under time constraints and pressure
• Strong customer service and communication skills
• Ability to work independently as well as in a team environment